Tech4Change - SOP

About Tech4Change
Tech4Change is a voluntary initiative by Bhumi to support NGOs with their tech requirements. It bridges the gap between the NGOs who are looking for technical assistance to push their cause forward and tech enthusiasts who would love to volunteer, give back to their community doing what they know best.
Requests/Requirements Submission
Request type, Description, Timeline:
Category Type Description Timeline (Days)
WordPress Website New Website Development
  • Developing a WordPress website from Scratch
  • Shifting a Non wordpress website into wordpress 
10 to 15 
WordPress Website Old Website Revamp Improving/changing the look and feel of an existing wordpress website. 10 to 15 
WordPress Website Bhumi – Main Website
  • Adding Pages
  • Making changes to existing pages
3 – 4 
WordPress Website Bhumi – Other Websites
  • Adding Pages
  • Making changes to existing pages
3 – 4 
Data Analysis Excel Works / Automation
  • The dashboard inside excel / Google sheet 
  • Formulas and automations 
3 – 4 
Data Analysis Data Studio Reports
  • Create Interactive live dashboard from google sheet. 
Example – Link
3 – 4
Data Analysis Data Extraction Extract data from any website / portal Example – List of colleges, schools, Hospitals, etc 3 – 4
Data Analysis Google Analytics Setup
  • Website Performance report 
  • Performance reports for specific pages / Campaigns 
3 – 4 
Data Analysis Google Analytics Custom report creation
  • Creating reports on basic of session bounce rate backlinks.
  • Custom dimensions & metrics  
3 – 4
Other  Services  Other Services Other Services NA
  • Once you have submitted the request, our team will review the requirements and will assign the volunteers.
  • The requestor will receive the email regarding the assigned task to volunteer and further development updates.
  • Requests received only through the official Request form will be processed.
Timeline
  •  The timeline will be calculated from the date of approval. The standard approval time is 1 working day. However, the timeline may get extended if the team needs more clarification from the requestor
  • If the request is submitted before 1 pm, the day will be considered within the timeline.
  • If submitted after 1 pm, the timeline will start from the next day.
  • Tech4change is not active on Sunday. So Sundays will not be calculated in the timelines.
  • The timelines will be adhered to strictly.
  • In case of urgent requests, please reach out to the operations team by emailing us at [email protected]
Feedback / Support
  • Every task small/big is equally important to us, so a feedback form will be shared with the requestor after completion of the request on the same email thread with a closer email.
  • We request you to share your honest feedback.
  • T4C Volunteers might reach out to you to understand your feedback better. . 
  • T4C Volunteers will not ask you to modify the feedback you gave at any point, if someone does it does escalate it.
  • In case of any queries or grievances, please send an email to [email protected] 
Testimony
  • After receiving your feedback, the Tech4Change team requests you to provide your support and trust one more time through the “Testimony”.
  • This will provide the NGOs with your connections, understanding, and work done by Tech4Change, Bhumi. This will allow them to reach out to us for tech assistance.
  • Our aim is to support more NGOs within India and overseas on their tech requirements with your Tech4Change experience sharing via social media.