Ignite Service Desk

Do you face an unresolved challenge or want a new solution in the Ignite app? Leverage Bhumi Service Desk now available in Zoho to resolve technical issues faster. Our Data analyst team will analyse the tickets and resolve in a timely manner.

We make every effort to keep Bhumi Service Desk a friendly place to find help. 

Follow the category prescribed for requirement suitably and please be as descriptive of the query as possible

 

Approach LBs

> Volunteer/student status active -> dormant
> Update volunteer access and centre transfer in zoho system.

 

Approach NSTs/CSTs/ISSTs

> Volunteer Mapping – Volunteers’ details attended
orientation, yet not reflected in Zoho DB.
> Update Student Database in zoho system.

 

Going to raise a ticket due to no access to a particular feature? Know your level of accessibility in Ignite App, before you proceed link

 
Pro-Tip for Lead Bhumi tribe.

You can now give any volunteer, Centre-level Coordinator access in a jiffy. Find the volunteer record form volunteer DB in Zoho. Update ‘Role’ Volunteer -> Center Level Coordinator. the volunteer gets access in just 24 hours. 

 

You can raise a ticket to Service Desk team by logging into Zoho Creator > Ignite > Bhumi Service Desk > add 
Or by clicking the button below